Terms of service

1. Introduction

SB Wig Melange offers a variety of high-quality wigs and accessories. By using our website or making a purchase, you agree to the terms outlined below.

2. Products and Services

SB Wig Melange provides a range of products including wigs, hairpieces, and accessories. We aim to provide accurate descriptions, photos, and pricing for our products, but please note that colors and textures may vary slightly due to differences in monitor settings or lighting conditions.

3. Ordering and Payment

  • Order Acceptance: By placing an order, you are making an offer to purchase our products. All orders are subject to availability and acceptance by SB Wig Melange.
  • Payment: We accept payment methods, such as credit cards, PayPal, etc.]. Payment will be processed at the time of purchase. Your order will be confirmed via email once processed.

4. Shipping and Delivery

  • Processing Time: Orders typically ship within 1-3 business days, excluding holidays.
  • Shipping Costs: Shipping costs will be calculated at checkout based on the shipping method selected.
  • Delivery: While we strive to deliver your products as quickly as possible, SB Wig Melange is not responsible for delays caused by third-party couriers or weather events.
  • The customer is responsible for providing the correct shipping address at the time an order is placed.  The customer will be responsible for any additional shipping costs incurred as a result of an incorrect address provided by the customer.
  • Lost Package: If a package is determined "lost" by the postal carrier, please contact us at sbwigmelange@gmail.com

5. Returns and Exchanges

  • Eligibility: We want you to be satisfied with your purchase! Returns or exchanges are accepted within 14 days of receipt. Products must be unused, in original packaging, and in resalable condition.  No refunds will be issued for failed deliveries or refused shipments.  There are no exceptions.
  • Non-Returnable Items: For hygiene and safety reasons, we cannot accept returns or exchanges on wigs or hairpieces that have been worn or altered.
  • Return Process: To initiate a return, please contact our customer service at sbwigmelange@gmail.com with your order number and reason for return. Return shipping costs are the responsibility of the customer.

6. Privacy Policy

Your privacy is important to us. By using our website, you consent to the collection and use of your personal information as outlined in our [Privacy Policy link]. We take reasonable steps to protect your data and ensure it is handled securely.

7. Limitation of Liability

SB Wig Melange is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website. In the event of a defective product, our liability is limited to a refund or exchange for the defective item.

8. Indemnification

By using our services, you agree to indemnify and hold harmless SB Wig Melange, its owners, employees, and affiliates from any claims, damages, or legal costs arising from your use of our website or products.

9. Changes to Terms

SB Wig Melange reserves the right to update or modify these Terms of Service at any time.  We encourage you to review this page regularly.

10. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

SB Wig Melange
Email: sbwigmelange@gmail.com